Privacy Policy

Last updated: October 8, 2026

This Privacy Policy explains how Caitty ("we", "our", "us") handles information when you use the Everen app for iPhone and iPad ("Everen"). Everen has no online account: your profile and conversations live on your device.

1. Information we collect

• No account. Everen does not ask you to sign up. Your name and profile photo are optional and stay on your device.
• Data stored on your device. Your profile, topic choices, conversations, conversation summaries, photos, Love Coin balance and history, bookmarks and settings are stored locally on your device.
• Content sent for AI processing. Only after you agree on the "Before we start" screen, the content needed for a result you request is sent to our server: the message you write, recent conversation context, the character's profile and portrait, gift notes, photos you choose to share, your voice during a live call, and the reply text you ask to hear.
• Photos. A photo you share is sent to our server to create a reply about it. When you ask a character for a photo, the character's portrait and the recent conversation are sent to create that photo. The finished photo is saved on your device; neither your photo nor the generated photo is kept on our servers.
• Voice. The microphone is used only during a live call. Audio and its transcript are processed to create the character's spoken answer and are not stored after the call.
• Reports. When you report a reply, we receive that reply, the reason you chose and limited technical context. Reports are kept for up to 90 days.
• Purchases. In-app purchases are processed by Apple. We receive a confirmation of the purchase, never your payment details.
• Diagnostics and device information. Basic technical information such as device type, operating system version and app version may be used to keep the service working, and identifiers may be used by Google AdMob as described in section 4.

2. How we use information

• To create character replies, spoken replies, live call answers and requested photos inside Everen.
• To keep a conversation consistent using the context stored on your device.
• To apply Everen's general-audience content policy and to review reports.
• To process and restore in-app purchases.
• To fix problems and improve the app.

Your conversations are not sold and are not used for advertising.

3. Service providers

Content you send passes through Caitty's server on Cloudflare, which forwards only what is needed for the requested result to these AI providers:

• DeepSeek and Google Gemini to write character replies, with OpenRouter as a fallback.
• Cloudflare Workers AI to transcribe speech during calls and to create the photos characters send.
• Google Cloud Text-to-Speech or Fish Audio to produce spoken replies.
• Apple to process in-app purchases.

These providers process the content to deliver the result and act under their own privacy terms. Everen does not keep a server-side copy of your conversations.

4. Advertising and tracking

Everen includes Google AdMob for optional rewarded videos where they are offered. Where required, Google's consent form lets you choose how your data is used for ads; you can change that choice any time under Settings > Ad privacy choices. With your permission through Apple's App Tracking Transparency prompt, AdMob may use your device's advertising identifier; you can change this in the Settings app > Privacy & Security > Tracking. Your conversations, photos and voice are never shared with advertisers. See Google's Privacy Policy.

5. Retention and security

Data stored on your device stays there until you delete it. Content sent for AI processing is used for that request only and is not stored as a conversation history on our servers. Reports are kept for up to 90 days. All communication with our server uses HTTPS.

6. Your choices

• Withdraw AI processing: Me > Settings > AI data processing. Conversations stop working until you allow it again; your data stays on the device.
• Delete everything: Me > Settings > Delete all my data removes your profile, conversations, photos, Love Coins and settings from the device.
• Microphone, notifications and tracking: manage them any time in the iOS Settings app.
• Questions or requests: email [email protected], including any question about a report we hold.

7. Fictional characters

All Everen characters are fictional adults. Their names, portraits, voices and replies are generated by AI and do not represent real people. Replies may be inaccurate and are not professional, medical, legal or financial advice.

8. Children

Everen is not directed at children under 13, and we do not knowingly collect personal information from them.

9. Changes

We may update this policy. Changes are posted on this page with a new "Last updated" date.

10. Contact

Caitty — [email protected]