McDonalds USA, LLC Apps and User Reviews
Browse 1 apps by McDonalds USA, LLC on Google Play, with 50 real user reviews. Filter by app, rating, country, and reply status, then sort by date, rating, or helpful votes.
1 apps50 reviewsโ
2.4 average rating25 developer repliesGoogle Play
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App has been working for me pretty flawlessly... rewards and deals are very helpful in my current financial situation ๐ฏ๐
this app used to be good years ago. right now they dont have the discounts the used to have. and when the restaurants are out of some items you cannot see it in the app and when you order by the app youre only able to cancel and get the refund by the app and thats pretty uncontrollable.
WHY ARE YOU RESPONDING TO A MESSAGE YOU ARE NOT READING?
Developer ResponseMaking your app experience easy and frustration-free is our top priority, Daniel. Try uninstalling and reinstalling the app. If that doesn't work, let us know more here: https://www.mcdonalds.com/us/en-us/feedback.html
breaks constantly. super slow
Developer ResponseLet's see if this can fix it, Daniel. Try deleting and then reinstalling the app. If that doesn't do the trick, drop us a line here: https://www.mcdonalds.com/us/en-us/feedback.html.
I have to keep clicking my email to get in and then it doesn't work
Developer ResponseLet's see if this can fix it Kim. Try deleting and then reinstalling the app. If that doesn't do the trick, drop us a line here: https://www.mcdonalds.com/us/en-us/feedback.html
Points earned shouldn't expire.
Refuses to let me use the app because age verification issue. I've called customer service for weeks now and no one can help. So frustrating I'm losing out on all my points!! ๐ก๐ก๐ก EDIT: So McDonald's app responds to my 1-star review with a request to reach out to them. I reach out to them and they give me the same non-helpful advice they wasted my time with over the phone. Such a terrible experience.
Developer ResponseWe'd like to look into this for you, Dennis. Please share a few more details with us here: https://www.mcdonalds.com/us/en-us/feedback.html
login problems update just installed again and still can't login.
Developer ResponseWhoa, thatโs not the golden arches experience we promised, Xavier. Kindly try to uninstall and reinstall back the app for the fix. If it still happens, let us know here: https://www.mcdonalds.com/us/en-us/feedback.html
I stopped going to McDonald's because of how awful the app always is. updates don't matter. they never make the app better. only worse. fix the location permissions and stop logging me out, or at least let me just put in my email and password instead of having to confirm it through email. then I'll start coming by for free fries again. improve the deals and I might actually come by for some other stuff, too, but the quality of McDonald's is still only worth about $1 per item. maybe $2 for qp.
Developer ResponseJonny, we always want the app to work well for you. try uninstalling and reinstalling the app. if that doesn't work, let us know more here: https://www.mcdonalds.com/us/en-us/feedback.html
once they had great deals then decided moneys more important than customer satisfaction. should be ashamed of yourselves for increasing prices especially on people who don't have a stable income.
that app was working well for a bit then recently I couldn't do any purchases via the app no matter what card I used
Developer ResponseThanks for sharing this with us! Payment issues can put a damper on your app experience. Kindly uninstall and reinstall the McDonaldโs app, then remove and re-add your card. If the issue persists, share your feedback here: https://www.mcdonalds.com/us/en-us/feedback.html
higher point costs are not warranted
Tells you your payment method is invalid despite knowing it is valid and correct.
awesome
I updated the app and lost all my points I previously had and now won't let me log in with my previous account
Developer ResponseLet's see if this can fix it Pete. Try deleting and then reinstalling the app. If that doesn't do the trick, drop us a line here: https://www.mcdonalds.com/us/en-us/feedback.html
i hate that when i order food they wait until youre close and when you get inside you still have to wait over 10 minutes to get your food but you cant go through the drive through or it will be an even longer wait. this app doesnt make anything convenient.
Developer Response๏ปฟThat clearly doesn't sound right, Hayden. We'd like to look into it. Tell us more here: https://www.mcdonalds.com/us/en-us/feedback.html
Edit2: The app has now worked about 90% of the time. there's still random times that it will think it's the wrong time of day and not let me place breakfast order or will make me force close and re order etc. but honestly the app stability has greatly increased
Developer Responsewe're here to help. try uninstalling and reinstalling the app. if you still have the same issue, let us know here: https://www.mcdonalds.com/us/en-us/feedback.html
Frustrating! To say the very least every time I try to log in to make a purchase through McDonald's that tells me I must be 18 or older. I am 65 years old and it is verified through Google I don't know why I am getting this!
Developer ResponseWe'd like to look into this for you, Shayne. Please share a few more details with us here: https://www.mcdonalds.com/us/en-us/feedback.html
could not open in store
Developer ResponseYour app should be working all the time, Claire. Try uninstalling and reinstalling, and if that doesn't work, let us know here: https://www.mcdonalds.com/us/en-us/feedback.html.
The price is great and the food is good and the people are nice and friendly.