Dropbox, Inc. Apps and User Reviews

Browse 1 apps by Dropbox, Inc. on Google Play, with 59 real user reviews. Filter by app, rating, country, and reply status, then sort by date, rating, or helpful votes.

1 apps59 reviewsโ˜… 3.0 average rating23 developer repliesGoogle Play
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Dropbox: Secure Cloud Storage Randy D ๐Ÿ‡บ๐Ÿ‡ธ US v492.2.2 View original โ†—
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App is decent but the captcha to login is broken and keeps sending me back to "protecting your account". Hopefully they get this fixed as you can't retrieve or view files through your browser

Dropbox: Secure Cloud Storage Smitty J ๐Ÿ‡บ๐Ÿ‡ธ US v464.2.2 View original โ†—
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10.2.26; UPDATE App works fine; changed to 2 stars, as I'm a long time user, but not 3 stars b\c they don't offer lower tiered paid storage options. And the ads interrupt my workflow. 9.30.26: Ads for subscription, every few seconds. Thanks Marketing! TBH, I'm using an older version (version 464.2.2), but the app has become hot garbage, as the kids say. ๐Ÿ˜‚

Developer ResponseHi there, weโ€™re sorry to hear that. Weโ€™d like to learn more about your experience, and see if there is something we can help with. If you'd like that too, please post on our online Community https://community.dropbox.com/, or contact our team on X at @DropboxSupport or Facebook at facebook.com/Dropbox, so we can gather more information. Thanks!
Dropbox: Secure Cloud Storage D'Andre Flowers ๐Ÿ‡บ๐Ÿ‡ธ US v492.2.2 View original โ†—
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still garbage, physically can't download images from my cloud even after clearing cache and data, extremely clunky, I only keep it because I already had so much backed up to it it genuinely hasn't improved as an app since I originally installed it over 10 years ago

Dropbox: Secure Cloud Storage Lil Pr3tty ๐Ÿ‡บ๐Ÿ‡ธ US v490.2.2 View original โ†—
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been trying for 3 months to cancel and they keep charging me because they make the cancelation process hard...

Dropbox: Secure Cloud Storage Derek Brown ๐Ÿ‡บ๐Ÿ‡ธ US v492.2.2 View original โ†—
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There is now a large "search for anything" text input floating in front of my folders, which is distracting. If I wanted a OneDrive clone, I'd have purchased OneDrive.

Developer ResponseHi Derek, thanks for writing in, and we're sorry to read about this. We'd like our team to have a closer look at it, so if you wish to proceed, please reach out to our team: https://help.dropbox.com/account-settings/social-media-support, and they'd be happy to go from there. Cheers!
Dropbox: Secure Cloud Storage Ridvan ๐Ÿ‡บ๐Ÿ‡ธ US v490.2.2 View original โ†—
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zoom in video doesn't working.. need to be fixed because I don't see in my phone good video

Developer ResponseHi Ridvan, go ahead with these tips: https://help.dropbox.com/installs/android-app-fixes. If that doesn't help, please post on our online Community: community.dropbox.com, or contact our team on social media https://help.dropbox.com/account-settings/social-media-support, so we can gather more information. Thanks!
Dropbox: Secure Cloud Storage Desmond Sim ๐Ÿ‡บ๐Ÿ‡ธ US v492.2.2 View original โ†—
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Been using it since 2006. Alas I can't even log in now via the app. Shifting my files to Google drive.

Developer ResponseHi there, sorry to hear that. If you havenโ€™t already, please uninstall our app, restart your device, and install it again from the Play store. If you still experience the issue, please post on our community https://community.dropbox.com/, or contact our team on X at @DropboxSupport or Facebook at facebook.com/Dropbox, and weโ€™ll take a look. Thanks!
Dropbox: Secure Cloud Storage Les Gregorious ๐Ÿ‡บ๐Ÿ‡ธ US v492.2.2 View original โ†—
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deleted all my files. aholes.

Developer ResponseHi there, thanks for reviewing our app! You can restore recently deleted files via your Deleted Files page at https://help.dropbox.com/files-folders/restore-delete/delete-files. For further assistance, please reach out to our teams on X at @DropboxSupport or on our Official Online Community https://community.dropbox.com. Cheers!
Dropbox: Secure Cloud Storage P. Lx. ๐Ÿ‡บ๐Ÿ‡ธ US v492.2.2 View original โ†—
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good luck trying to unsubscribe

Developer ResponseHi there, we're sorry to hear that. Use these steps if you subscribed from your phone: https://help.dropbox.com/plans/cancel-mobile. For assistance, contact our team on social media https://help.dropbox.com/account-settings/social-media-support, or post on our online Community community.dropbox.com. Thanks!
Dropbox: Secure Cloud Storage Adrian Rivers ๐Ÿ‡บ๐Ÿ‡ธ US v490.2.2 View original โ†—
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I have lost all of my saved information on my Drop Box account that I had for years. I would not trust this company with your saved documents or pictures. There is no feature to recover your lost information that I could find.

Developer ResponseHi Adrian, please see if you can restore using these steps: https://help.dropbox.com/delete-restore/missing-reappearing-corrupted-files. For help, get in touch on social media https://help.dropbox.com/account-settings/social-media-support, or the online Community community.dropbox.com.
Dropbox: Secure Cloud Storage Troy Anderson ๐Ÿ‡บ๐Ÿ‡ธ US v490.2.2 View original โ†—
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This app has not changed in 10 years. You still can't go up a folder after you do a search.

Developer ResponseHey there, we encourage you to reach out to our teams on social media where you can provide some additional details, and allow us to check on this with you: https://help.dropbox.com/account-settings/social-media-support Thanks!
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