1Password: Password Manager
Productivity
75 saved reviewsAgileBits Apps and User Reviews
Browse 1 apps by AgileBits on Google Play, with 75 real user reviews. Filter by app, rating, country, and reply status, then sort by date, rating, or helpful votes.
1 apps75 reviewsโ
3.2 average rating68 developer repliesGoogle Play
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Phongsak
Developer ResponseThanks so much for taking the time to leave us a review. We really appreciate your support and help in sharing the word about us!
Service has deteriorated since I started using it, now it's leaving my account in Frozen status even though Google shows an active subscription. Despite being an incredibly crucial service, they don't have any actual customer service, just a chatbot on their janky website, and the chatbot doesn't even load (not that it matters, as chatbots are useless as anything other than FAQ regurgitators). DO NOT TRUST THIS SERVICE, THEY WILL LEAVE YOU HIGH AND DRY.
Developer ResponseThanks for sharing this feedback. Weโre sorry your account shows as Frozen even though Google indicates an active subscription, and that you havenโt been able to reach a team member for help. Weโd like to investigate this. Please contact appstore@1password.com with any ticket reference, and a team member will review your account and follow up.
terrible
Developer ResponseThanks for sharing your feedback. Weโre sorry that your experience with 1Password has left you with this impression. Weโd like to understand what went wrong. If you'd be willing, please contact us at appstore@1password.com with more details, and a team member will follow up.
easy to use, wide range of supported browsers and os. OTP client built-in and passkey support as well.
Developer ResponseThanks for the great review! Weโre glad 1Passwordโs broad browser and OS support, built-in OTP, and passkey support make it easy to use. We appreciate your support and recommendation!
No password generator on the android app. This app is trash. Don't listen to the reviews.
Developer ResponseThanks for sharing your feedback. Weโre sorry the password generator wasnโt easy to find. 1Password for Android does include one: when creating or editing a Login, tap the password field to access the generator. You can also use it when creating a new login in a supported app or website. If you still need help, contact us at appstore@1password.com.
the Version 7 of this app worked flawlessly and since I updated to the 8.12.40 I have an issue with the app not using my biometric to login. it keeps asking me to put my password in every time which gets pretty annoying. I tried to troubleshoot it by following their support page, I even deleted it and re installed it and still has the same issue.
Developer ResponseThanks for sharing your experience with us! If you're being asked for the password in place of biometrics every time, send us an email at support@1password.com and we'd be happy to help troubleshoot the issue with you, as that isn't the expected behaviour.
Awesome app!
Developer ResponseThank you so much for this great 5-star review. We really appreciate your support and help in sharing the word about us.
The activation for PC asks for 3 separate things which is good but the one with email@1password isn't emphasized enough to make sure you have correct version selected. This has gained them 2 stars but I find with Gmail the password has so far been told it is old when it is the new one.
Developer ResponseThanks for sharing this feedback! Weโre sorry the trial hasnโt given you a clear sense of how 1Password works on desktop and mobile. Our 14-day free trial provides full access to the features included with a subscription, so weโd like to investigate what you encountered. Please contact us at appstore@1password.com, and a team member will follow up!
I've used one password for years, but on Android keeps freezing when I reopen it and I have to restart the app nearly every time
Developer ResponseThanks for leaving us a review. This seems like it would be best suited for our Support team. If you could send an email to support@1password.com , we'd be happy to work with you and get 1Password on your Android working the way it should.
vsry gokd overall. happy i seitches from google chrome password thing to this.. but sometimes it doesn't prompt to autosave
Developer ResponseWe're glad to hear you're enjoy 1Password overall. If you're having consistent trouble with saving prompts, don't hesitate to contact us at support@1password.com and we'd be happy to troubleshoot where possible.
does not always work.
Developer ResponseThanks for taking the time to leave us a review. We appreciate you sharing your feedback with us. If you reach out to our team at support@1password.com , we'd be happy to work through your concerns and answer any questions you have
only issues: 1) on certain websites and apps, it doesn't come up so I have to manually open, find the credentials, copy/paste. I'm assuming this is when the SIW is coded in a way 1Password can't (currently) trigger on. 2) Weird translation issues: Sometimes it saves my email address with a trailing space, which some things won't accept. And it often fails to adapt to different credit card entry form formats. Month as January vs 01, it works with one but never the other. Seems like simple logic
Developer ResponseThanks for taking the time to leave us a review. We appreciate you sharing your feedback with us. If you reach out to our team at support@1password.com , we'd be happy to work through your concerns and answer any questions you have.
Love my 1password. Can't live without it
Developer ResponseThanks so much for taking the time to leave us a review. Weโre so glad to hear youโre enjoying 1Password, and we really appreciate you letting us know!
Ive been using this app for about 9 months now. It takes a little work to get a hold of how things work but I'm glad I've got it I'm glad I made the switch. It works very well across my 3 devices I wouldn't say flawlessly but seems to improve often. I'm also not the most tech savvy. The app and the service so far have met and exceeded my expectations.
Developer ResponseThank you so much for this great 5-star review. We really appreciate your support and your glowing recommendation!
I am extremely frustrated with the recent autofill issues. All my device settings are configured correctly, and the 1Password suggestion strip even appears above the keyboard when I click on a login field. However, when I tap the suggestion, absolutely nothing happensโthe password does not fill into the box. I have to manually copy and paste everything, which defeats the entire purpose of a password manager. Please fix this bug immediately.
Developer ResponseThanks for leaving us a review. This seems like it would be best suited for our Support team. If you could send an email to support@1password.com , we'd be happy to work with you and get 1Password working the way it should.
forced to use this by employer. scan QR code does nothing. it never scans it. the QR code is on camera but it does nothing. the website instructions are inaccurate or outdated. can't setup identity, only option is none and there's no way to manually add address and phone or payments.
Developer ResponseThanks for leaving a review and for sharing these details. Weโre sorry the QR code setup has been frustrating and that the instructions werenโt clear. In 1Password, be sure to select Scan QR code in the app instead of your phoneโs camera app. If youโre still having trouble, contact appstore@1password.com, and a team member will follow up to help.
app is confusing now, does not synchronize sometimes. overall works OK.
Developer ResponseThanks for sharing this feedback. Weโre glad 1Password works well overall, but weโre sorry the app feels confusing and that syncing isnโt always reliable. We'd like to investigate what's happening and see how we can help. Please contact us at appstore@1password.com with your device and app versions, and a team member will follow up to investigate.
Recently I tried the free trial - was trying to setup billing info and the price quoted was not to same as listed - no problem, a simple clarification request should solve the issue, right? Took support 4 days to respond - reason why it took so long : sorry we're busy . If it takes a company 4 days to respond to a potential new customer how long will it take if one has a technical problem? Doesn't inspire confidence - Thanks but no thanks - I'll pass. Reply: you didn't read my feedback
Developer ResponseThanks for sharing this feedback. Weโre sorry the trial price didnโt match what you expected and that you waited four days for a response. That's not the experience we want for you. If you'd be willing, please contact appstore@1password.com with the price shown and any ticket reference, and a team member will follow up and review your request.
We've fixed an issue where 1Password could ask for your account password instead of offering to unlock with biometrics thank you for fixing this issue
Developer ResponseThank you so much for this great 5-star review. We really appreciate your support and your glowing recommendation!
nearly impossible to use on a smartphone. rarely comes up to fill in the info. you end up having to fill it in yourself even though there is an entry for that app. not worth the money.
Developer ResponseThanks for leaving a review. If you're noticing that Autofill isn't working as expected in 1Password, please make sure that Autofill is enabled for 1Password within Android: https://support.1password.com/android-autofill/
If you're still experiencing trouble, please contact us at appstore@1password.com and a team member will reach out to help.