Privacy Policy
Last updated: October 7, 2026
AI Reply, provided by Caitty ("we", "our", or "us"), is an iOS and Android app with a custom keyboard that helps you draft replies. This policy explains how the app, keyboard, and our reply service handle your information, including content you submit, advertising, purchases, and your privacy choices.
1. The short version
- AI generation needs content you provide: text you enter or copy, an image or screenshot you select or copy, and any custom reply instructions are sent to our backend and third-party AI providers.
- The keyboard can automatically generate a reply when the clipboard changes while it is visible, after you grant AI data-sharing consent. Copying a message or image can therefore start a request without another tap on a generate button.
- We do not record an ongoing history of your keystrokes or retrieve conversations from messaging services. We do not send your submitted chat text or screenshots to AdMob for advertising.
- You can revoke AI data-sharing consent in the app's privacy settings, change available advertising choices, disable the keyboard, or uninstall the app. Deletion requests are described in section 10.
2. Information we process
- Reply requests: The message text, selected image or screenshot, chosen reply style, and custom prompt are sent over HTTPS to our backend at
replyapi.caitty.com. We forward this content to AI providers to generate suggestions. A screenshot may include names, profile pictures, messages, and other information visible in that image. Review and crop images before submitting them, and avoid sending sensitive information you do not want a provider to process. - Local app information: Reply styles and custom prompts, language and appearance preferences, AI consent choices, free-use balances, cached subscription status, pending replies, and a limited list of replies copied by AI Reply are stored on your device. A custom prompt is also transmitted when it is used for generation. Device backup or transfer features may include local app data, depending on your operating-system settings.
- Content reports: If you submit a report, we receive the reason, details and AI content you include, the reply-style identifier, platform, and submission time. We assign a report identifier and may store the report to investigate safety, privacy, or quality issues.
- Support communications: If you email us, we receive your email address and the information you include so we can respond and handle your request.
- Subscription information: Apple or Google processes purchases. The app uses purchase status, product identifiers, and store transaction or purchase-token information to unlock and restore premium access. We do not receive your full payment-card number.
- Technical and advertising information: Our hosting infrastructure and advertising services process technical information such as IP addresses, request timing, errors, device or advertising identifiers, app and ad interactions, and diagnostic information. An IP address may be used by advertising services to infer approximate location. See sections 5 and 6.
3. Keyboard, clipboard, and photo access
The keyboard processes typing on your device to insert text, offer typing suggestions, and support editing. AI Reply does not upload a continuous record of everything you type or obtain your full chat history from iMessage, WhatsApp, or other messaging services.
While the keyboard is displayed, it reads the clipboard to offer paste functionality and, after AI consent, to generate replies to newly copied text or images. It also remembers a limited list of its own copied replies locally so it does not mistake them for incoming messages. When you choose a screenshot through the system photo picker, that selected image can be submitted for generation; the app does not upload your entire photo library.
On iOS, "Allow Full Access" is needed for the keyboard's network-based AI features. It is separate from the in-app AI data-sharing consent. On Android, you enable the keyboard in system settings. You can disable either keyboard in your operating system's keyboard settings.
We do not request access to your contacts, microphone, calendar, or precise GPS location for these features. This does not prevent an image or text you submit from containing such information, or an advertising service from inferring approximate location from an IP address.
4. How we use information
- Generate reply suggestions and apply your selected style and custom instructions.
- Keep your preferences and free-use balance, and unlock or restore subscription features.
- Investigate reported AI content and respond to support and privacy requests.
- Operate and secure the service, diagnose errors, and prevent abuse.
- Serve and measure advertisements and provide rewarded-ad credits, subject to the available privacy controls.
We do not sell the chat content you submit or provide it to advertising services for ad targeting. AI providers process submitted content under their own applicable terms and data practices, as described below.
5. Service providers and data sharing
We use the following services to provide AI Reply. Depending on availability and the type of request, a request may be retried with another AI provider.
- OpenRouter and model providers: Our backend routes generation requests through OpenRouter, including to DeepSeek and DeepInfra. Other hosted models may be used as fallbacks. The submitted text, image, and instructions are passed to the provider handling that request. See OpenRouter's privacy policy, DeepSeek's privacy policy, and DeepInfra's privacy policy. Provider retention and any use for service improvement depend on the applicable provider terms and configuration; we do not promise that all providers have identical retention practices.
- Google Cloud / Gemini: Google Vertex AI may process content, including screenshot requests, when used as an AI fallback. See Google's privacy policy and Google Cloud's generative AI data-governance information.
- Cloudflare: Hosts our website and reply backend, processes network requests, and may store content reports. See Cloudflare's privacy policy.
- Apple App Store / StoreKit and Google Play Billing: Handle purchases, subscription management, and purchase verification. See Apple's privacy policy and Google's privacy policy.
- Google AdMob and User Messaging Platform: Provide advertisements, rewarded ads, and applicable consent forms. AdMob collects and shares advertising and technical data as described in section 6 and Google's privacy policy.
We may also disclose information when required by applicable law or to investigate abuse and protect the security of the service. If you choose to copy, paste, or share a generated reply into another app, that app receives the content and handles it under its own policies.
6. Advertising and privacy choices
AI Reply uses Google AdMob for advertisements, including optional rewarded ads that provide additional free uses. The Google Mobile Ads SDK can collect and share IP addresses, device and account identifiers (such as an Android advertising ID or app set ID), app and ad interactions, and diagnostic information for advertising, measurement, and fraud prevention. Some of this processing can occur even when ads are not personalized. We do not include your AI request text, screenshots, or custom prompts in ad requests.
- Android: Google User Messaging Platform obtains and displays advertising consent choices where required. Where available, open the app's advertising privacy options to review or change your choices. Android system settings also provide advertising-ID controls; the menu varies by device and OS version.
- iOS: Apple's App Tracking Transparency permission controls access to the IDFA for tracking. You can change it in Settings → Privacy & Security → Tracking. Advertising consent options may also be available in the app. Declining tracking does not stop all ad-related technical data processing.
- This website: Our website, including this policy page, uses Google Analytics and Google advertising services. These services may use cookies and similar technologies to measure visits and serve ads. You can manage cookies using your browser settings and review Google's privacy controls.
7. Subscriptions and billing
AI Reply offers auto-renewing premium subscriptions through Apple on iOS and Google Play on Android. The store displays the available plans, price, renewal period, and any eligible trial or offer before purchase. Your app-store account manages payment and billing records.
On Android, manage or cancel subscriptions in Google Play → Profile → Payments & subscriptions → Subscriptions; see Google Play's subscription instructions. On iOS, use Settings → [Your Name] → Subscriptions; see Apple's subscription instructions. Uninstalling AI Reply does not cancel a subscription. Refund requests are subject to the applicable store's rules.
You do not need to create a separate AI Reply account to use the app. Free-use balances are maintained locally, and optional rewarded ads may provide extra uses.
8. Data retention
Our reply handler processes ordinary generation requests without writing the submitted text, images, or generated replies to an application database. This is separate from infrastructure and diagnostic logs, which can contain request metadata, error details, and portions of provider error responses, and from the AI providers' own processing and retention. Retention of those logs and provider records depends on their service settings and applicable policies; we do not promise a single automatic-deletion period for all such data.
Where report storage is enabled, report content is stored with a 90-day automatic expiry. A report identifier may remain in a report index after the content expires. Support correspondence may be retained while needed to respond to your request or meet applicable obligations.
Local preferences, custom styles, copied-reply records, and cached entitlement information remain on your device until replaced or removed. Clear the app's data on Android or delete the app to remove its local data; operating-system backups and store transaction records are managed separately by the relevant platform. Apple, Google, and AI providers apply their own retention policies.
9. Data security
App requests to our backend and requests to AI providers use HTTPS encryption in transit. We use platform storage and service access controls to protect information. No transmission or storage system is completely secure. Please avoid submitting passwords, payment-card details, or unnecessary sensitive content. Report security concerns to [email protected].
10. Your choices and deletion requests
- Stop future AI submissions: Open Settings → Privacy & AI Data and revoke AI data-sharing consent. This prevents future reply-generation submissions until you grant consent again. You can also disable the keyboard in system settings.
- Remove local information: Clear AI Reply's app storage on Android or delete the app. Remove unwanted clipboard content through your device's clipboard controls, and manage any device backups separately.
- Request access, correction, or deletion: Email [email protected] with the subject "AI Reply data deletion request". Identify the record, such as a report identifier, approximate report date, or the email address used to contact us. Do not send passwords or full payment details. We will use the details to locate records we control and handle your request under applicable requirements; we may need additional information to verify it or explain any legally required retention.
- Manage advertising and subscriptions: Use the privacy choices in section 6 and the store controls in section 7. Deleting app data or revoking AI consent does not by itself cancel a subscription or erase store or provider records.
Rights of access, deletion, correction, restriction, objection, or portability may apply depending on where you live. Because ordinary reply requests are not saved as a user account history, we may be unable to identify or retrieve a particular past request. Provider-held records are also subject to that provider's privacy-request process; contact us if you need help identifying the relevant service.
11. Children's privacy
AI Reply is not directed to children. Follow the age requirements and content rating shown by the app store in your region. We do not knowingly collect personal information from children. If you are a parent or guardian and believe a child submitted personal information, contact us so we can investigate and remove information we can identify and control.
12. International processing
Our infrastructure and AI, advertising, and app-store providers operate in multiple countries. Information may therefore be processed outside your country, including in the United States and, when a request is handled by DeepSeek, China. The applicable providers' terms and safeguards govern their processing. You may retain rights under the privacy laws that apply where you live.
13. Changes to this policy
We may update this policy as features, providers, or data practices change. We will update the "Last updated" date and provide additional notice where appropriate or required.
14. Contact
AI Reply privacy questions, data requests, and security reports: [email protected].